In News:

The Chamber of Commerce and Industry of India (CCI India) has highlighted the role of Bharat Seva Kendra (BSK) in enhancing last-mile service delivery and addressing the urban-rural service gap.

About Bharat Seva Kendra (BSK):

• Launched by: Chamber of Commerce and Industry of India (CCI India).
• Objective: To provide essential government services and welfare benefits directly to rural citizens.
• Nature: A grassroots, nationwide service delivery initiative focused on creating self-reliant rural communities.

Key Features:

• Single-window access to schemes in sectors like healthcare, education, employment, agriculture, financial inclusion, and digital empowerment.
• Digital Inclusion: Modern infrastructure and digital literacy programs to help villagers use e-governance tools effectively.
• Human Network: Backed by a large cadre of 2.5 lakh sarpanches and 6.5 lakh BSK Sarthis, who act as facilitators between government schemes and rural beneficiaries.
• Goal: Reduce bureaucratic delays, enhance transparency, and ensure timely access to welfare schemes.

CCI India’s Role:

• Type: A national-level autonomous business body.
• Functions: Policy advocacy, business facilitation, and supporting domestic and foreign investment.
• Engagement: Represents diverse industries and collaborates with stakeholders including policymakers, industry, and civil society.

Significance for Governance:

• Promotes last-mile delivery of public services.
• Acts as a catalyst for rural digital transformation and inclusive development.
• Enhances administrative efficiency and citizen empowerment in rural India.