In News:

The Ministry of Coal recently launched C CARES Version 2.0, a significant upgrade to the Coal Mines Provident Fund Organization’s (CMPFO) digital platform. The new system aims to enhance transparency, efficiency, and accessibility in provident fund (PF) and pension disbursement for coal sector workers.

Key Features of C CARES Version 2.0

• Developed by the Centre for Development of Advanced Computing (C-DAC) in collaboration with the State Bank of India (SBI).
• Provides a unified digital interface for coal workers, coal companies, and CMPFO.
• Enables real-time claim tracking, automated ledger updates, and direct benefit transfers to workers’ bank accounts.
• Includes a mobile application for CMPF members, offering:
  • PF balance checks
  • Profile viewing
  • Grievance redressal
  • Claim status tracking
  • A chatbot assistant for easy navigation

Benefits to Stakeholders

• For Workers: Faster claim settlement, improved access, and reduced delays in PF/pension disbursement.
• For Coal Companies and CMPFO:
  • A prescriptive dashboard to generate custom reports.
  • Analytics to track settlement trends.
  • Support for data-driven decision-making.

About CMPFO

• Full Form: Coal Mines Provident Fund Organization
• Established: 1948
• Parent Ministry: Ministry of Coal
• Function: Administration of PF and pension schemes for coal sector employees.
• Coverage:
  • Serves around 3.3 lakh PF subscribers
  • Supports over 6.3 lakh pensioners

Significance

Union Minister for Coal and Mines G. Kishan Reddy launched the portal on June 4, 2025, stating that it aligns with the Government's vision of “Minimum Government, Maximum Governance” under the Digital India initiative. The platform strengthens social security delivery for coal workers and brings administrative reform to a critical sector of the economy.