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In a major leap toward "Justice 2.0," the Chief Justice of India (CJI) recently unveiled two transformative digital tools: the 'One Case One Data' initiative and an AI-powered chatbot named 'Su Sahay'. These projects, spearheaded by the Supreme Court of India, represent a strategic move to leverage technology to reduce judicial delays, enhance transparency, and simplify the legal process for the common citizen.

About the Initiative:

The 'One Case One Data' initiative is a flagship digital infrastructure project aimed at ending the era of data fragmentation within the Indian legal system. Historically, records at the Taluka, District, High Court, and Supreme Court levels often existed in silos, leading to administrative hurdles during appeals or transfers.

Core Objectives and Mechanics

The primary goal is to establish a National Case Management System that acts as a "single source of truth" for every legal matter in the country.

• Multi-Level Integration: The system synchronizes data across all tiers of the judiciary, ensuring that a development in a lower court is instantly updated across the entire national network.
• Interconnected Tracking: It allows judges and lawyers to track a case’s entire history—from its first filing to its current status—through a seamless digital trail.
• Efficiency and Transparency: By eliminating the need for manual record-gathering and physical movement of files, the initiative significantly reduces the time required for case processing.

‘Su Sahay’ AI Chatbot: Making Justice Accessible

While 'One Case One Data' focuses on backend infrastructure, 'Su Sahay' is a front-end innovation designed specifically for litigants and the general public. Developed by the National Informatics Centre (NIC) in collaboration with the Supreme Court Registry, this AI-powered chatbot is integrated directly into the Supreme Court’s official website.

Bridging the Information Gap

• Litigant-Centric Guidance: The chatbot provides step-by-step assistance for complex procedures such as filing processes, understanding court protocols, and checking case statuses.
• 24/7 Digital Helpdesk: As a real-time assistance tool, it functions as a round-the-clock helpdesk, minimizing the need for citizens to make physical visits to court premises or navigate difficult telephonic inquiries.
• User-Friendly Interface: By using a simple, conversational format, 'Su Sahay' demystifies legal jargon, making it easier for non-experts to interact with the highest court in the land.